Configuration management database (CMDB) is a repository that acts as a data warehouse for information technology (IT) organizations. Its contents are intended to hold a collection of IT assets that are commonly referred to as configuration items (CI), as well as descriptive relationships between such assets. A Configuration item type (or CI Type) is the data type of the element or configuration item an enterprise wishes to store within the CMDB. At a minimum, all software, hardware, network, and storage CI Types are stored and tracked in a CMDB.
Top 5 CMDB Tools-
1) Combodo iTOP-
IT Operations Portal: a complete open source, ITIL, web based service management tool including a fully customizable CMDB, a helpdesk system and a document management tool. iTop also offers mass import tools and web services to integrate with your IT.
2) OneCMDB –
OneCMDB is a CMDB aimed at small and medium sized businesses. OneCMDB can be used as a stand-alone CMDB to keep track of software and hardware assets and their relations. Thanks to its open API:s it can also be a flexible and powerful Configuration Management engine for other Service Management software.
3) i-doit –
i-doit allows a rich amount of technical information to be filed for each element from a wall outlet to a mainframe in a structured way. Every employee can access this information easily (and in a selective way) through a web browser. Due to its modular architecture, it is possible to deploy functionality add-ons or develop extensions.
4) CMDBuild –
CMDBuild is a configurable web application to model and manage a database containing assets (CMDB stands for “Configuration and Management Data Base”) and handle related workflow operations.
The aim is to let the operators have full control of the assets used, knowing exactly composition, dislocation, functional relations and history.
5) HP UCMDB (Commercial) –
UCMDB is a CMDB software product produced by Hewlett Packard supporting ITIL Configuration Management and which features a Configuration Management Database, as well as a mechanism for the automatic discovery of IT infrastructure components, such as computers, network devices and composing relationships between them.
What is Enterprise Resource Planning (ERP)?
ERP is an integrated software system used to manage resources, assets, financial resources, materials and HR.
Its purpose is to facilitate the flow of information between all business functions of the organization.
What is Customer relationship management (CRM)?
CRM is a broadly recognized as company’s interactions with customers, clients and sales prospects. It involves use of
technology to organize, automate, and synchronize business (sales) activities, marketing, customer service, and technical support.
Openbravo ERP is a web-based ERP business solution for small and medium sized companies that is released under
the Openbravo Public License, based on the Mozilla Public License.
URL – http://www.openbravo.com/
OpenERP is an open source comprehensive suite of business applications including Sales, CRM, Project management,
Warehouse management, Manufacturing, Accounting, Human Resources.
URL – http://www.openerp.com/
Fedena is an open source school management software developed on Ruby on Rails framework. fedena contains modules related to Admission, Student Details, Manage Users, Manage News, Examination, Timetable and Attendance.
URL – http://www.projectfedena.org/
JFireis an Enterprise Resource Planning and Customer Relationship Management system. JFire is Client-Server based system with Desktop client available for Windows and Linux OS.
URL – http://www.jfire.net/
5) Apache OFBiz –
OFBiz is ERP system. It provides enterprise applications that integrate and automate many of the business processes.
URL – http://ofbiz.apache.org/
SugarCRM is leading CRP open source software. SugarCRM is my personal choice!
URL – http://www.sugarcrm.com
VtigerCRM is very easy and best ERP and CRM web based software. I have personal used this software. It has many Addons. URL – http://www.vtiger.com/
Please refer the ERP software list on wiki – http://en.wikipedia.org/wiki/List_of_ERP_software_packages